Operations in the Middle East & Africa —
Accelerating with the Power of Digital.
ERPFrom system implementation toDX・BPRsupport — we deliver digitalization that teams can actually use.ZohoAs a certified partner, we build integrated management frameworks covering accounting,HR・CRMand business workflows.
Why Digital Transformation Is NeededDXin the Middle East & Africa The Inefficiency and Risk of Manual Operations
Many companies operating in the Middle East & Africa manage accounting,HRand approval workflows viaExcelspreadsheets or email. As the number of offices grows, data becomes fragmented, errors increase, compliance risks rise, and reporting accuracy to headquarters deteriorates.
- 01 Accounting, HR, and CRM managed in separate disconnected tools
- 02 Monthly close and report preparation takes too much manual effort and time
- 03 Approval flows dependent on individuals, causing operations to stall in their absence
- 04 Mandatory digital compliance for UAE e-invoicing (Fatoora) and VAT filing
Key Supported Products As an Authorized Zoho Partner, we implement the right tools for every business function
Cloud accounting compliant with UAE VAT and Corporate Tax. Automates invoicing, expense management, and bank reconciliation.
Centralized management of attendance, leave, performance, and recruitment — including UAE Labour Law-compliant configuration.
Automated lead management, deal tracking, and reporting. Visibility across sales activities at multiple locations.
Integrated inventory, procurement, project management, and approval workflows. Centralized management of the entire back office.
Digital & Technology: Full Scope From ERP Implementation to DX Strategy and Business Process Reform
ERP implementation centered on Zoho Books. End-to-end support from requirements definition and configuration through data migration and staff training.
From current state diagnosis of "where to start digitalizing" through priority identification to execution roadmap development.
Reviewing approval flows, expense processing, and order management. Eliminating waste and designing processes that stick after tool implementation.
Zoho CRM implementation and customization. Improving sales team productivity through automated lead management, deal tracking, and reporting.
Digitalizing attendance, performance, and recruitment management with Zoho People. UAE Labour Law-compliant configuration and integration with HR outsourcing available.
Designing and implementing data integration between accounting, HR, CRM, and inventory systems. Eliminating manual data entry through automation.
Specialist Services Four specialized services tailored to your digital transformation needs.
End-to-end ERP implementation starting with Zoho Books — requirements definition, setup, data migration, training, and adoption support. UAE tax-compliant configuration (VAT/CIT) included. Building an integrated operational foundation across accounting, HR, and CRM.
Learn More 02From current process diagnosis through DX strategy development, tool selection, and BPR execution support. Not just tool implementation — driving operational transformation that sticks. Advancing automation of approval flows, expense processing, and reporting.
Learn More 03IT strategy development and priority setting for Middle East and Africa locations. Medium-to-long-term IT roadmap factoring in local infrastructure, cloud adoption, and security requirements — including setup of coordination with HQ IT departments.
Learn More 04Outsourced IT operations, help desk, and infrastructure management for UAE and KSA locations. Even smaller entities without dedicated IT staff can maintain a stable IT environment with our specialist team.
Learn MoreGeographic Coverage
From our Dubai HQ, Abu Dhabi branch, and Tokyo office,we support digital transformation projects across GCC countries and major African markets. System configurations can be aligned with local tax and regulatory requirements.
FTA-compliant system config
Zakat & VAT configuration
Oman, Qatar
Multi-location & multi-currency
Our Approach From Current State Diagnosis to System Adoption and Continuous Improvement
We review your current tools, workflows, challenges, and team size — then map out where digitalization should start.
We present priority issues, tool selection, implementation scope, timeline, and cost estimates — including integration design for accounting, HR, and CRM.
Zoho configuration, customization, UAE tax setup, and existing data migration — built in compliance with local tax and regulatory requirements.
Training for end users and managers. We accompany you through post-implementation adoption. Available in Japanese and English.
Ongoing support for business expansion, new location setup, tax law amendments, feature additions, and system integration expansion.
Why Companies Choose Biz Easy for DX
As an authorized Zoho Partner, our team brings deep product knowledge and implementation experience to support you end-to-end from deployment through adoption.
System configuration compliant with UAE VAT, Corporate Tax, and Fatoora. We work alongside our accounting and tax teams to ensure ongoing compliance.
Not DX in isolation — integrated with accounting, tax, HR, and business consulting. Cross-functional support to ensure tools take root across the entire operation.
Japanese-language monthly reports for HQ, consolidation package outputs, and Japanese-language approval flows — addressing the unique needs of Japanese companies.
Frequently Asked Questions
We begin by reviewing your current workflows, tools, and challenges — then propose a prioritization starting from the highest ROI areas. Most companies start with either accounting (Zoho Books) or HR (Zoho People). First consultation is free.
Zoho is our primary platform, but we also support integration design and migration assistance with existing systems (SAP, QuickBooks, NetSuite, etc.). DX strategy and BPR support is tool-agnostic. Please share your requirements and we'll tailor our approach.
Yes. Zoho Books can be configured for UAE VAT, Corporate Tax, and KSA Fatoora (e-invoicing) compliance. Biz Easy works in coordination with our accounting and tax team to ensure a fully compliant system setup.
Yes. We offer ongoing support plans covering operational assistance, configuration changes, feature additions, and system integration expansion. UAE tax law amendment responses (enabling new features, configuration updates) are also included as part of ongoing support.
Yes. Zoho Books supports multiple currencies including AED, SAR, and JPY, and the output format of monthly reports and consolidation packages for the Japanese HQ can be customized. Japanese-language UI setup is also available.
For Digitalizing Your Middle East & Africa Operations — Let's Start with a Current State Diagnostic
Even when you're not sure where to begin — we're here. First consultation is free.